Wholesale · Process

What happens after you order

Seven stages between a brief and a shipped carton, and what you receive at each one. An order should not go quiet.

Brief

What to send us.

Six things turn a vague enquiry into a quote. Missing any of them usually costs one round of email.

01

A photo of the product

With a ruler or a coin in frame. Often faster than a written size list.

02

The size you need

Internal dimensions, or the product size and we work it out.

03

Quantity

One number per size. It decides the print method more than anything else.

04

Artwork or a reference

A logo file is enough to start; a finished design moves faster.

05

The date you need it

On shelf or in your warehouse — the date that actually matters.

06

Where it ships

Country and postcode. Freight and duty depend on it.

Stages

Seven stages, seven things in your inbox.

Each stage below ends with something you can read, hold or check. That is the point of listing them.

​1

Quote sent

A written quote with material, print, finishing and commercial terms, plus a validity date.

Day 0
​2

Artwork received

Confirmation that the file opened, the preflight result and any fixes needed before plating.

Within 12 hours
​3

Proof issued

A PDF proof, or a printed proof when colour is critical. Nothing is plated before you approve.

2-3 days
​4

Sample shipped

A tracking number for the sample, with photos of what went into the box.

About 5 days
​5

Production started

Confirmation of the quantity, the board and the scheduled completion date.

After approval
​6

Inspection passed

Photos of the finished lot and the inspection notes, sent before packing.

Before packing
​7

Shipped

Packing list, commercial invoice and the forwarder's tracking reference.

On dispatch

Rush

What can move, and what cannot.

Rush orders are possible. Four things decide how much time can actually come out.

​1

Press slot

Production runs on a schedule. A rush order takes a slot from another job, which is why rush work is priced higher rather than promised for free.

Schedule
​2

Material availability

Stock board can start immediately. Speciality paper, coloured stock and custom laminates may need to be ordered in.

Material
​3

Finishing passes

Each finish is a separate machine pass. Foil, emboss and spot UV queue independently, so adding a finish adds days rather than hours.

Finishing
​4

Freight mode

The last saving is usually freight: sea to air can cut weeks, at a cost that often exceeds the production saving.

Freight

Compression

Three ways to shorten a schedule.

Each one buys days at a cost. Knowing which one you are buying stops the wrong expectation.

​1

Compress the sample

A digital proof and a photo approval can replace a physical sample when the board and colour are already settled. Saves about a week; adds risk on colour.

Fastest saving
​2

Compress production

A rush slot is available when the press schedule allows, priced above the standard rate. Speciality board and multiple finishes limit how much can move.

Cost line
​3

Compress freight

Sea to air, or air to express, removes weeks. On bulky packaging the freight premium often exceeds the production saving.

Largest lever
​4

What cannot compress

Drying time, curing between finishing passes and hand assembly. These are physical, not scheduling decisions.

Hard floor

Not in the timeline

Three things this schedule does not count.

The seven stages above assume a straight run. These three sit outside them, and each one moves the date.

01

Your own approval time

The clock starts when you sign off the sample. However long that takes internally is added to the dates above, not absorbed by them.

02

Freight and customs

Not included in production time. Sea freight is measured in weeks, air in days, and clearance depends on the destination.

03

Public holidays

Working days exclude weekends and public holidays. Closures around major holidays are confirmed on your quote rather than assumed.

Next in this guide

Stage two depends on the file. The next guide covers the twelve checks that get artwork ready for press.

Prepare your artwork

Get a quote

Ask where your order would sit

Send your product, size and the date you need it. We reply with the stages and the dates that would apply to your order.

Email
sales@boxeschina.com
Phone
+86 132 1510 9191
Factory
Weiyuan Road, Humen Town Dongguan, Guangdong, China 523900
Hours
Mon-Fri, 9:00-18:00 (Beijing time)

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