Wholesale · FAQ
Frequently asked questions
The questions buyers ask before ordering custom packaging — minimums, samples, lead times, payment terms and quality checks — answered in one place.
Ordering and MOQ
Quantities, sizes and quotes.
The questions buyers send before a first order.
Your question not here? Send it with your product size and quantity and we will reply with specifics.
Sampling
What you see before production.
Two questions about the 5-day check most orders start with.
Production and lead time
How long a run takes.
Timelines and what gets checked before boxes leave the floor.
Payment and shipping
Terms, deposits and transit.
How payment works and how cartons travel.
Materials and certification
Board, certified stock and colour.
What the boxes are made of and what can be documented.
Related guides
Go deeper on the numbers.
Four guides cover the commercial side of an order in detail.
Get a quote
Ask us anything else
Send your product size, quantity and question. We reply within 12 hours.
Inquiry
Send the details
Share the product, the packed weight and the destination.